Debt Securities Contact Information

Fannie Mae is committed to providing investors with extensive program and product information on its debt securities as well as timely information on specific issues. Additionally, we want to ensure that investors have easy access to all offering and pricing documents on all their Fannie Mae securities. Therefore, we have a number of channels available to investors by which they can obtain debt securities information either through electronic methods around the clock or from Fannie Mae representatives during business hours.

Debt Securities information may be accessed through the following:

  • Investor toll-free Helpline 800-2FANNIE (800-232-6643), Option 3. Fannie Mae representatives will assist investors with any debt securities questions or information requests they may have. This line is open from 9:00 a.m. until 5:00 p.m. EST on all U.S. business days.
  • Email Fannie Mae's Fixed Income Marketing department.  Fannie Mae representatives will respond promptly to any investor inquiry regarding its debt securities of information requests during Fannie Mae business hours.
  • For technical assistance with our debt issuance application, Treasury Bridge, please call the eCommerce Hotline at 202-752-8054 or email [email protected].

Mailing address:

Fannie Mae
c/o Capital Markets
Fixed-Income Marketing Department
1100 15th Street, NW
Washington, DC 20005

Page last revised:  5/13/21